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Last updated: 03/29/2023

The Builder's Supply (referred to as "us," "we," or "our") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website (www.thebuilderssupply.com), engage with our customer support, or make a purchase. By using our website and services, you agree to the collection and use of your information in accordance with this policy.

Information Collection and Use

We collect various types of information to provide and improve our services to you. The information we collect includes, but is not limited to:

  • Personal Data: We may collect personal information such as your name, email address, mailing address, phone number, and payment details when you make a purchase, create an account, or sign up for our newsletter.
  • Usage Data: We automatically collect information about your device and how you interact with our website, such as your IP address, browser type, pages visited, and time spent on our site.
  • Cookies: We use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and gather analytics data.

How We Use Your Information

We use the collected information for various purposes, including:

  • To process transactions and fulfill orders
  • To provide customer support and respond to inquiries
  • To personalize your experience and recommend products that may interest you
  • To send promotional emails, if you have opted in to receive them
  • To monitor and analyze usage patterns to improve our website and services
  • To detect, prevent, and address security issues

Information Sharing and Disclosure

We value your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, shipping, and analytics. These vendors are required to protect your information and use it only for the purpose of providing their services to us.
  • Legal Obligations: We may disclose your information if required by law or in response to a subpoena, court order, or other legal process.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.


The security of your personal information is important to us, and we take appropriate measures to protect it from unauthorized access, disclosure, or alteration. However, please be aware that no method of electronic storage or transmission is 100% secure, and we cannot guarantee the absolute security of your information.

Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that website. We have no control over and assume no responsibility for the content or privacy practices of any third-party websites. We encourage you to review the privacy policy of every website you visit.